IAM1713 – CEO Enhances Customer Experience Through Digital Transformation

Podcast Interview with Orrin Klopper

Why it was selected for “CBNation Architects”: Orrin has an inspirational story that is a great reminder of “running your own” race and how important that is. But on the opposite side of the coin when you aren't running the race that you are supposed to run, it can cause you not to flourish. Gratitude came up during the podcast and how important that is. I love their mission which is “supporting the dreams of the doers.”

I AM CEO Handbook Volume 3 is HERE and it's FREE. Get your copy here: http://cbnation.co/iamceo3. Get the 100+ things that you can learn from 1600 business podcasts we recorded. Hear Gresh's story, learn the 16 business pillars from the podcast, find out about CBNation Architects and why you might be one and so much more. Did we mention it was FREE? Download it today! 

Previous Episode: https://iamceo.co/2022/12/17/iam1587-ceo-enhances-customer-experience-through-digital-transformation/


The full transcription is only available to CBNation Library Members. Sign up today!

Orrin Klopper Teaser 00:00

Fortunately, we have quite a detailed involved strategic planning process that makes us look quite hard in the mirror. So one, our dreams program and focusing on what our people really want in their lives I think is part of our secret source. And number two, having a strategic planning process. It's not the fanciest process, but it's an honest process where we really look at our strategy and what we are doing and decide as a team what we need to change.

Intro 00:27

Do you want to learn effective ways to build relationships, generate sales, and grow your business from successful entrepreneurs, startups, and CEOs without listening to a long, long, long interview? If so, you've come to the right place. Gresham Harkless values your time and is ready to share with you precisely the information you're in search of.

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This is the I AM CEO podcast.

Gresham Harkless 00:54

Hello, hello, hello. This is Gresh from the I am c e o podcast and I appreciate you listening to this episode. If you've been listening this year, you know that we hit 1600 episodes at the beginning of this year. We're doing something a little bit different where we are repurposing our favorite episodes around certain categories, topics, or as I like to call them, business pillars that we think are going to be extremely impactful for CEOs, entrepreneurs, and business owners, and what I like to call the CB nation architects who are looking to level up their organizations.

This month we are focused on technology. We're a technology company that does dot, dot, dot. Technology is no longer an afterthought or something that you might do and is actually a core part of your business. If you are a real estate investor, you're using it. If you're a financial firm, if you're a cleaning company, an author, or speaker, you are using technology. If you are in any business, you are using technology, and if you're not, then you're probably going to be disrupted by an organization that is.

So this month we are going to look into purposing episodes that are around technology, whether that be firms or organizations that are actually using and investing in technology as a core part of their products and services or potentially those individuals that are using and leveraging CEO Hacks and CEO nuggets that center around technology and sharing ways that we can leverage it as well. Remember that you are a technology company that does dot, dot, dot. Sit back and enjoy this special episode of the I AM CEO podcast.

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Hello, hello, hello. This is Gresh from the I AM CEO podcast. I have a very special guest on the show today. I have Orrin Klopper of Netsurit. Orrin, excited to have you on.

Orrin Klopper 02:26

Thanks so much, Gresh, excited to be on the show.

Gresham Harkless 02:29

Yes, absolutely. It should be a phenomenal time and before we jumped into the interview, I wanted to read a little bit more about Orrin so you can hear about some of those awesome things that he's doing.

And Orrin is the CEO of Netsurit, a $30 million MSP firm that grew to a hundred-plus people and 30 million plus dollars in revenue through acquisitions and organic growth. Globally awarded Dreams program as a key part of the Netsurit aspirational culture. And he went to nine schools as a kid and only got expelled from three. So six out of nine is not that bad

He enjoys swimming, traveling, and vino or wine. Excited to have you on the show or to talk about all the awesome things you're doing in your journey. Are you ready to speak to the I AM CEO community?

Orrin Klopper 03:09

Yes. Thank you, Gresh.

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Dave Bonachita - CBNation Writer

This is a post from a CBNation team member. CBNation is a Business to Business (B2B) Brand. We are focused on increasing the success rate. We create content and information focusing on increasing the visibility of and providing resources for CEOs, entrepreneurs and business owners. CBNation consists of blogs(CEOBlogNation.com), podcasts, (CEOPodcasts.com) and videos (CBNation.tv). CBNation is proudly powered by Blue16 Media.

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