IAM1878 – Business Operations Consultant Specializes in Client Processes

Transcription:

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Melissa Morris 00:00

It's frustrating. Cause I'm like, it's not that your business isn't working. That you aren't good at what you do. It's just this client management piece, is that you need some support around. And that's just really where I've zoned in on. And that's what I love to help service providers with.

Intro 00:14

Do you want to learn effective ways to build relationships, generate sales, and grow your business from successful entrepreneurs, startups, and CEOs without listening to a long, long, long interview?

If so, you've come to the right place. Gresham Harkless values your time and is ready to share with you precisely the information you're in search of. This is the IAMCEO podcast.

Gresham Harkless 00:41

Hello. Hello. Hello. This is Gresh from the IAMCEO podcast, and I appreciate you listening to this episode. If you've been listening this year, that we hit 1600 episodes at the beginning of this year.

And we're doing something a little bit different where we're repurposing our favorite episodes around certain categories, topics, or as I like to call them, the business pillars that we think are going to be extremely impactful for CEOs, entrepreneurs, business owners, and what I like to call the CB Nation architects who are looking to level up their organizations.

This month, we are focusing on operations. The systems will set you free. So think about systems, think about flow, sustainability, potentially working out in your morning routine, waking up early, e-commerce, different business models.

Think of the operations in the models that basically set up the foundation to allow the creativity within organizations, but also to make sure the trains are running on time and things are going as they should.

Now, this is extremely important because we often turn to the sexy parts of business and forget about the operations and how important that is. So I really want to focus this month on this specific topic. So sit back and enjoy this special episode at the IAMCEO podcast.

Hello. Hello. Hello. This is Gresh from the IAMCEO podcast, and I have a very special guest on the show today. I have Melissa Morris. Melissa is awesome to have you on the show.

Melissa Morris 01:59

Thanks. I'm excited to be here.

Gresham Harkless 02:00

No problem. Super excited to have you on. And what I wanted to do was just read a little bit more about Melissa so you could hear about all the awesome things that she's doing.

And Melissa Morris is a business operations consultant who specializes in client processes. Think client onboarding management and offboarding. She uses her 10 years of client management experience to help service-based businesses, business owners, streamline and automate their processes.

Melissa has been seen in INC Magazine and Keap Business Success Blog and heard on podcasts such as Boss Mom and The Sassy Strategist.

She frees business owners from overwhelm so they can actually work on their business and not just in their business. Melissa, are you ready to speak to the IAMCEO community?

Melissa Morris 02:39

I am ready.