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IAM919- CEO Leads Answering Service Company

Podcast Interview with Joanna Swash

Recruited as Moneypenny’s first salesperson in 2005 – today, Joanna is Group CEO of an international business that has grown to employ more than 1000 people across continents, turning over £50m in 2020. Joanna played a key role overseeing the company’s entry into the US market, as well as subsequent private equity investment by ECI Partners in 2018 to accelerate Moneypenny’s UK & US plans for expansion and acquisition. At the heart of Moneypenny lies a unique culture based on mutual respect and trust. Above all else, when it comes to outsourced communications, Joanna believes passionately that businesses of any size should ‘stick to their knitting’: “Focus on what you’re really good at – and let experts help take care of the rest.”

  • CEO Hack: Take a break if you can (ii) Book- The Five Dysfunctions of a Team
  • CEO Nugget: Wait for the person you think would do an amazing job in your team and leave it to them to deliver (ii) Trust your guts
  • CEO Defined: Being trusted with people's livelihoods and careers

Websitehttps://www.moneypenny.com/us/

LinkedIn: https://www.linkedin.com/company/moneypenny-usa/
Twitter: https://twitter.com/Moneypenny
Facebook: https://www.facebook.com/HelloMoneypennyUS


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Mercy - CBNation

This is a post from a CBNation writer. CBNation is a Business to Business (B2B) Brand focusing on increasing the visibility of and providing resources for CEOs, entrepreneurs and business owners. CBNation consists of blogs(CEOBlogNation.com), podcasts (CEOPodcasts.com) and videos (CBNation.tv). CBNation is proudly powered by Blue 16 Media.

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