IAM639- HR Consultant Shares Carefully Curated Conversations

Joey Price is an award-winning Human Resources executive, business coach, thought leader, and professor. He is the founder of Jumpstart: HR, LLC, an HR Consulting Practice specifically for small businesses and startups, and host of Business, Life, and Coffee, a weekly personal and professional development podcast. As the CEO of Jumpstart: HR, LLC, Joey innovates by creating HR solutions for small business owners and start-up founders who want to build better, more competitive businesses. As a podcaster on the Business, Life, and Coffee show, Joey shares carefully curated conversations on personal finance, psychology, workplace culture, professional development, and business for emerging professionals and business owners alike. BLC is a podcast focused on enhancing the quality of your business and life through relevant content that endures over time. Joey is a recent HR Executive Magazine Top 100 HR Tech Influencer, SHRM Top 30 Under 30 award winner, one of Forbes Magazine's Kevin Kruse's Top 100 Employee Engagement Experts in the World, and frequently cited HR and Startup Thought Leader in publications such as Forbes, HR Magazine, Inc., Businessweek, AMEX Open Forum, Money Magazine, and more. Joey serves on the Board of Directors of Black Christian Influencers and the Board of Governors at The Center Club – A Top 100 Private City Club in the World.

• CEO Hack: Evernote and a book – The E-Myth by Michael E. Gerber
• CEO Nugget: Make the most of this moment and take it as an opportunity to shine
• CEO Defined: Chief Everything Officer

Website: http://www.jumpstart-hr.com/

Podcast – www.businesslifeandcoffee.com
Book – Don't Just Scroll, Say Something!: Your 52-Week Guide to Building a Better Personal Brand Online – https://amzn.to/2TXX9tu
Instagram – instagram.com/joeyvpricehr
LinkedIn – linkedin.com/in/joeyvprice

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Transcription

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Intro 0:02

Do you want to learn effective ways to build relationships, generate sales, and grow your business from successful entrepreneurs, startups, and CEOs without listening to a long, long, long interview? If so, you've come to the right place. Gresham Harkless values your time and is ready to share with you precisely the information you're in search of. This is the I AM CEO Podcast.

Gresham Harkless 0:29

Hello. Hello. Hello, this is Gresh from the I AM CEO podcast, I have a very special guest on the show today. I have Joey Price of Jumpstart HR. Joey, it's awesome to have you on the show.

Joey Price 0:39

Hey, I'm glad to be here, man. Thanks for having me.

Gresham Harkless 0:41

No problem. Super excited to have you on and what I want to do is just read a little bit more about Joey so you can hear about all the awesome things that he's doing. Joey is an award-winning human resource executive business coach, thought leader, and professor. He's the founder of Jumpstart HR LLC, an HR consulting practice, specifically for small businesses and startups, and hosts of The Business Life and Coffee, a weekly personal and professional development podcast as a CEO of Jumpstart HR Joey innovates by creating HR solutions for small business owners and startup founders who want to build better and more competitive businesses. As a podcaster. On the Business Live in the Coffee show, Joey shares carefully curated conversations on personal finance, psychology, workplace culture and professional development, and businesses for emerging professionals and business owners alike.

His podcast is a podcast focused on enhancing the quality of your business and life through relevant content that endures over time. Joey is a recent HR executive magazine top 100 HR tech influencer and SHRM top 30 under 30 award winner and won Forbes magazine's Kevin Cruz's top 100 Employee Engagement experts in the world and frequently cited HR and startup thought leaders in publications such as Forbes, HR magazine, Inc, Business Week, Amex, open forum, Money Magazine, and very, very more. Joey, he serves on the board of directors of the of the black Christian influencers in the Board of Governors at the center club, a top 100 Private city club in the world joy, are you ready to speak for the I AM CEO community?

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Joey Price 2:14

I am, what's up I AM CEO community.

Gresham Harkless 2:17

So let's do it, let's make it happen. So I wanted to kick everything off with I guess how I began. Can you take me through what led you to get started with your business?

Joey Price 2:26

Yeah, so I never dreamed that one day I would be an entrepreneur. And maybe it's in my blood. Because when I think about it, my mom had a side hustle. My grandfather was an entrepreneur on both sides of my family. So it was going to come down the line eventually. And the entrepreneur bug hit me. I started my HR, outsourcing HR consulting company because if I can be honest, I felt a responsibility to create HR that was effective. That was strategic and was engaging for small businesses, because I had just seen it done, in a poor way, you know, in a purely administrative way.

And I was looking at, you know, why are all of these startups out west? You know, starting at 10 employees and skyrocketing to 200? Or why are these businesses, in business for so long? The reality is, that it's good HR, it's making the right decisions about people. And so I felt a responsibility, a call, if you will, to serve as a provider to small businesses and startups across the US who wanted that type of support, but weren't in the position to get it in the status quo way of hiring somebody on the team.

Gresham Harkless 3:52

Yeah, it makes so much sense. And I often say a lot of times that I think sometimes we forget when we're talking about businesses and organizations that we're talking about people, and as you are able to do you know very, very well as be able to help people in organizations be able to hire the right people to build the right teams. And I think if we lose sight of that we sometimes lose sight of the very essence of what makes a business so successful.

Joey Price 4:16

Yeah, no, you're right. When you think about why businesses win, and why they lose, it's, it's surrounding two things, it's money and people, either, they were able to generate enough cash flow and skyrocket that product idea or service. Or they were able to attract the right team, players who were able to contribute the right strategy, or the right hustle, or the right work ethic, or build the right culture and community around their business. And so really smart CEOs as you listener, listener to this show, you're a smart, smart CEO. It's all about the people that you have on your team, and the environment that you're able to cultivate Because, without the right people on your team, you won't be able to go as far and as fast as you could if you had just assembled the wrong people for the wrong reasons.

Gresham Harkless 5:11

Yeah, absolutely find yourself putting out like I guess, fires for all the wrong reasons. And I think that I love how you crew you talk about that foundational piece because it starts with the decisions that you make it sounds like about people. And then once you have those right people in the right rooms and our right butts in the right seats, as they like to say, then you start to really reach another level.

Joey Price 5:29

Yeah, I mean, think about the great tech talent that moves from organization to organization, Outlast, you know, what companies have identified is, hey, if you grew up in a company, a, who are super successful, we want a piece of what they've got going on. And we want to bring you on board. And so you see a lot of multiplication of, you know, quality workplace DNA that happens because the right people are jumping to the right organization. And so I help companies find that right culture mix and find those people. So it's definitely key.

Gresham Harkless 6:08

Yeah, absolutely. And I know it's not anything that is, I guess you don't just wake up out of bed and have the ability to do that. So I want to know a lot more about how you work with clients. Can you take us through exactly like what that is and how that looks like?

Joey Price 6:23

Yeah, the the TLDR version is Jumpstart HR provides hourly project and monthly subscription HR services to small businesses and startups across the US. Now we want to unpack that a little bit. The narrative is, if you think of a large organization, they've got a fully functioning HR department, everything from recruiting the employees to helping the employees move on to their next journey. Well, if you scale that down for your organization, that's exactly what we do. So we can help you with the job descriptions, we can help you with recruiting, and compensation reviews to make sure people are paid correctly, all the way to onboarding to employee management.

So being the group that fields questions about leave, about Sally's taking too much work-from-home time, and she's always spending it with her kid. And we don't have kids, but she's taking advantage of the situation. And we need to see some fairness in the company. Those are some of the things we tackle as well, all the way up to you know, Coronavirus, and how companies can respond to that, whether you have the ability to work from home, or not work from home. So, you know, we're really this organization that becomes the HR department for your startup and allows us to bear that responsibility so that you can continue to grow the business and build the winning culture without the burden of some of those things that we love to tackle.

Gresham Harkless 8:02

Yeah, that makes so much sense. And I think, you know, as you kind of spoke to, you know, at the end is that so many times, people, entrepreneurs, and CEOs will start businesses because they might be really passionate about something, or might be an expert, and XYZ. And they may not necessarily have that expertise, and that HR while we're at one realm, so to be able to focus on what they really love doing and what really helps move the needle for a while making sure that you partner with experts like yourself and your team and what you guys are able to do so that it creates that win-win situation.

Joey Price 8:32

Yeah, one of the foundational books that any entrepreneur needs to read is The E Myth by Michael Gerber. And in that, he tells the story of an entrepreneur who I think starts a bakery or something like that. And the fundamental, I guess it's a spoiler, but you should read it anyway, you're gonna wear a lot of hats in the business. And so I feel like entrepreneurship 101 is how to master all the hats, or how to be dangerous enough to move the business along while wearing all the different hats that you have to wear.

Entrepreneurship to one would be how to put people in the right place to wear the hats for you. And so we're just one of the hat wears, you know, we're specifically good at one thing. That's HR for small businesses and startups. And so as you look to build the team around you and around your business, think about how you can strategically get the right people wearing those hats so that you can focus on the few hats that only you can do.

Gresham Harkless 9:38

Yeah, that makes so much sense. And I definitely appreciate you obviously doing that for businesses. So I wanted to ask you for what I call your secret sauce and it could be for you personally or your business. But what do you feel kind of sets you apart and makes you unique?

Joey Price 9:51

Believe it or not one of my first jobs in high school. I worked for CVS and it was there that I really learned the value of customer service. And the value of not just telling people that, you know, the diapers are on aisle eight, or air fresheners on Aisle Five, but actually walking people to the destination and being available to answer questions. And so I think the secret sauce, part of it is, you know, just customer service making sure that you are that we deliver the answer to the employee, or to our, the management team that hires us or even to the prospect, and even from reading our blogs and podcasts and things to the community at large, walking people to the right answers so that they can make decisions that are practical and strategic.

And then the other side of it is really just loving, loving HR being an HR nerd, and bringing people around me who love talking shop. So I don't hire people unless they're specifically passionate about small businesses and startups. And then they have a track record of doing so because if you find people who aren't passionate about what it is you've asked them to do, they either are going to have their foot in the door and their foot out the door, or their foot on one rung of the ladder and aiming for that next rung of the ladder, when you may just need them to focus on this one particular thing. So I'm really jazzed up about those two things customer service, and being radically excited about our niche.

Gresham Harkless 11:38

Absolutely not. I love that. And I appreciate that. So I wanted to switch gears a little bit. And I know you kind of gave us what I call a CEO hack with the E Myth. Is there anything you would name with might which might be like an apple book or a habit that helps make you more effective and efficient?

Joey Price 11:54

Yes, so I love Evernote. I've been a master Evernote user. Since even before running my business, there's I think there's like an article in 2010, where I mentioned Evernote as one of the top tools that I use as an entrepreneur.

Gresham Harkless 12:14

Awesome. So I wanted to ask you now for what I call a CEO nugget. So that could be a word of wisdom or a piece of advice. It might be around HR or something you kind of spoke to earlier or it might just be something if you happen to a time machine, you would tell your younger business self.

Joey Price 12:28

Earlier this week, I guess it was last week. Yeah. Last week, a friend of mine invited me to a boxing gym. And he had a free trial for me to take a class. And I was like, man, it would feel good to punch in an inanimate object for a while. So I'll say yes, I have gloves, I have raps, I have all those things. I just don't do it that often. And so we went, we hung out, we worked out. And what really struck me at that moment was that there was a finite amount of time for me to get this workout. You know, there was there were clocks, there were bills, there were cow downs, there were rounds, we only had to think eight or nine rounds. And so each round, I was progressively thinking to myself that this moment was going to come to an end.

And whether I gave it my best or not, it's going to come to an end. So let me make the most of this moment. And punch as hard as I can stick it out for as long as I can. And just give it my best because the moment will come to an end. Whether that is the opportunity to pitch to a prospect to serve a customer or even to grow yourself and grow your team. You know, we live from finite moment to finite moment. And so it's really not about the quantity of hours, but it's the quality of your hours that will make you successful. So think about that punching bag, think about that countdown and the bell, and give it your your all when you have an opportunity to shine.

Gresham Harkless 14:05

Awesome, awesome, awesome. So now I want to ask you my absolute favorite question, which is the definition of what it means to be a CEO. And we're hoping to have different quote-unquote CEOs on the show. So Joey, what does being a CEO mean to you?

Joey Price 14:16

Being a CEO, to me means being a chief everything officer.

Gresham Harkless 14:22

Awesome. Awesome. Awesome. Well, Joey, I truly appreciate that and appreciate your time even more. What I wanted to do is passionate the mic so to speak, just to see if there's anything additional you can let our readers and listeners know and of course how best they can get ahold of you. Subscribe to the podcast and hear all the awesome things you're working on.

Joey Price 14:37

Yeah, so the first thing I would love for you to do is after you've left a five-star review for this episode, I'd love for you to type in business life and coffee wherever you're getting your podcast and see what uh, what we have to contribute to your business. It's a virtual entrepreneur mentorship show that we do once a week. So I'd love to hear have you participate, and let me know your thoughts as well. Also, if you need HR services, and maybe you don't, you don't even think you're big enough to need it yet.

Remember, as soon as you hire that first employee, or you bring on those first group of contractors, there are some things that we can help you with, whether that's with payroll, whether that's with contractor payroll, or anything else. So I just want to leave with that. And then you can follow me on Instagram and Twitter at Joey Price HR. And you can just type for me in Google or on LinkedIn as well just Joey Price. So that's all I have. And thanks for having me on the show.

Gresham Harkless 15:37

No problem, appreciate you Joey for contributing so many times to our blog, and the much value that you provide. I obviously appreciate the time today and we will have the links and information in the show notes just to make it even easier for people to follow up with you but appreciate you again and I hope you have a great rest of the day.

Outro 15:53

Thank you for listening to the I AM CEO Podcast powered by Blue 16 Media. Tune in next time and visit us at iamceo.co I AM CEO is not just a phrase, it's a community. Be sure to follow us on social media and subscribe to our podcast on iTunes Google Play and everywhere you listen to podcasts, SUBSCRIBE, and leave us a five-star rating grab CEO gear at www.ceogear.co. This has been the I AM CEO Podcast with Gresham Harkless. Thank you for listening.

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