IAM203- Innovator Creates a Hospitality-Focused Solution For Better and Easier Staff Communication

Juan Carlos Abello saw the need for a hospitality-focused solution such as Nuvola after working in the hotel industry for more than a decade. His first-hand experience sparked the notion that there has to be a better and easier way for staff to communicate with each other and with their guests.

Abello began his career in the hotel industry shortly after moving back to the U.S. at the age of 17. He has worked in nearly every aspect of hotel operations but always found himself focused on one thing – elevating the guest service experience. It’s his passion for the guest experience that led him to managerial and director of operations roles with leading hotel brands such as Morgans Hotel Group and DoubleTree. It’s also what made him take an interesting career move into technology that later resulted in the development of Nuvola.

• CEO Hack: Waking up at 4 am to plan and organize
• CEO Nugget: (1) Collaborate with other companies for growth (2) Change the strategy but don't change your objective
• CEO Defined: A good listener and asking good questions

Website: https://www.mynuvola.com/

Facebook: https://www.facebook.com/mynuvola
Twitter: https://twitter.com/mynuvola
LinkedIn: https://www.linkedin.com/company/nuvola-software-llc/?trk=tyah&trkInfo=tas%3AMyNuvola.com%2Cidx%3A1-1-1
Instagram: https://www.instagram.com/my_nuvola/

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Transcription

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Intro 0:02

Do you want to learn effective ways to build relationships, generate sales and grow your business from successful entrepreneurs, startups, and CEOs without listening to a long, long, long interview? If so, you've come to the right place. Gresham Harkless values your time and is ready to share with you precisely the information you're in search of. This is the I AM CEO Podcast.

Gresham Harkless 0:26

Hello, hello, hello. This is Gresh from the I am CEO podcast and I have a very special guest on the show today, Juan Carlos Abello of Nuvola. Juan, it's awesome to have you on the show.

Juan Carlos 0:37

Thank you Gresh it's a pleasure to be here

Gresham Harkless 0:38

Definitely pleasures all mine and what I want to do is just read a little bit more about Juan, so you can hear about all the awesome things that he's doing. Juan saw a need for a hospitality-focused solution such as Nuvola. After working in the hotel industry for more than a decade. His first-hand experience sparked the notion that there has to be a better and easier way for staff to communicate with each other and with their guests. Juan began his career in the hotel industry shortly after moving back to the U.S. at the age of 17.

He has worked in nearly every aspect of hotel operations but always found himself focused on one thing – elevating the guest service experience. It’s his passion for the guest experience that led him to managerial and director of operations roles with leading hotel brands such as Morgans Hotel Group and DoubleTree. It’s also what made him take an interesting career move into technology that later resulted in the development of Nuvola. Juan, are you ready to speak to the I AM CEO Community?