Juan Carlos Abello saw the need for a hospitality-focused solution such as Nuvola after working in the hotel industry for more than a decade. His first-hand experience sparked the notion that there has to be a better and easier way for staff to communicate with each other and with their guests.
Abello began his career in the hotel industry shortly after moving back to the U.S. at the age of 17. He has worked in nearly every aspect of hotel operations, but always found himself focused on one thing – elevating the guest service experience. It’s his passion for the guest experience that led him to managerial and director of operations roles with leading hotel brands such as Morgans Hotel Group and DoubleTree. It’s also what made him take an interesting career move into technology that later resulted in the development of Nuvola.
- CEO Hack: Waking up at 4 am to plan and organise
- CEO Nugget: (1) Collaborate with other companies for growth (2) Change the strategy but don’t change your objective
- CEO Defined: A good listener and askign good questions