IAM229- CEO Focus On Conversational Analytics To Facilitate Better Customer Experience
Podcast interview with Krish Ramineni
Krish is the co-founder & CEO at Fireflies.ai
Fireflies is an SF based AI startup focusing on conversational analytics. Their platform records, transcribes, and analyzes thousands of sales and support calls. Chances are you've been on a call that their system has analyzed.
Prior to Fireflies.ai, Krish was one of the youngest product managers at Microsoft in Seattle where he led projects around user and customer experience analytics. (I think my boss said I was the youngest in the company's history but don't quote me on that)
Krish graduated from the University of Pennsylvania and currently resides in Pleasanton, California.
- CEO Hack: (1)Slack (2) No meetings on Thursday to focus on the Workflow (3) Xavier to automate repetitive tasks
- CEO Nugget: (1) Give people the ability to execute, let go micro-managing (2) Learn but also act
- CEO Defined: Be the best you can be and enabler of your staff and clients
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