IAM229- CEO Focus on Conversational Analytics to Facilitate Better Customer Experience

Krish is the co-founder & CEO at Fireflies.ai

Fireflies is an SF based AI startup focusing on conversational analytics. Their platform records, transcribes, and analyzes thousands of sales and support calls. Chances are you've been on a call that their system has analyzed.

Prior to Fireflies.ai, Krish was one of the youngest product managers at Microsoft in Seattle where he led projects around user and customer experience analytics. (I think my boss said I was the youngest in the company's history but don't quote me on that)

Krish graduated from the University of Pennsylvania and currently resides in Pleasanton, California.

• CEO Hack: (1)Slack (2) No meetings on Thursday to focus on the Workflow (3) Xavier to automate repetitive tasks
• CEO Nugget: (1) Give people the ability to execute, let go micro-managing (2) Learn but also act
• CEO Defined: Be the best you can be and enabler of your staff and clients

Website: https://fireflies.ai/

Twitter: https://twitter.com/firefliesai

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Transcription:

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Intro 0:02

Do you want to learn effective ways to build relationships, generate sales and grow your business from successful entrepreneurs, startups, and CEOs without listening to a long, long, long interview? If so, you've come to the right place. Gresham Harkless values your time and is ready to share with you precisely the information you're in search of. This is the I AM CEO Podcast.

Gresham Harkless 0:26

Hello, hello, hello. This is Gresham from the I AM CEO Podcast and I have a very special guest on the show today. I have Krish Ramineni from Fireflies.ai. Krish, it's awesome to have you on the show.

Krish Ramineni 0:37

Hey, thank you so much for having me. It's a pleasure to be here.

Gresham Harkless 0:40

Definitely pleasures all mine and I want to read a little bit more about Krish so you can hear about all the awesome things that he's doing and he's building. Krish is the co-founder and CEO of Fireflies.ai. Fireflies is a San Francisco-based AI startup focusing on conversational analytics. Their platform records transcribes, and analyzes thousands of sales and support calls. Chances are you've been on a call that their system has analyzed. Prior to Fireflies.ai, Krish was one of the youngest product managers at Microsoft in Seattle where he led projects around user and customer experience analytics. (I think my boss said he was one of the youngest in the company's history but don't quote him on that). Krish graduated from the University of Pennsylvania and currently resides in Pleasanton, California. Krish, are you ready to speak to the I AM CEO community?