IAM2439 – Global Consultant Helps Organizations Enhance their Productivity and Collaboration
Podcast Interview with Susan Levin
Susan Levin is an expert consultant with over 25 years of experience working with thousands of employees across 40 countries.
Susan specializes in helping organizations recognize employee strengths, improve productivity, enhance teamwork, and provide strategic solutions.
She also teaches at Columbia University and is passionate about unleashing the authenticity of her clients to help them achieve their goals.
Susan explains her approach to coaching, mediation, and facilitation. She works collaboratively with clients to create co-designed strategies, focusing on activating their existing wisdom and strengths.
Susan believes that when people can show up as their true selves, they can contribute more effectively and feel more satisfied with their work.
She recommends platforms like Miro and Mentimeter, which allow participants to co-create and synthesize ideas in real time, making decision-making more efficient and informed.
Furthermore, Susan advocates taking risks and trying new opportunities, even if they don't meet all the qualifications or know exactly how things will work out.
Website: Dialogue for Solutions
LinkedIn: Susan Levin
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Transcription:
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Susan Levin Teaser 00:00
I really help them unleash their future vision. Where do they want to go? What kind of results do they want to get?
And to do this in a co-creative way means that I don't come in as a consultant with all the answers by any means.
But I create the opportunity and the roadmap for my clients to be able to decide how they want to move forward.
Intro 00:25
Are you ready to hear business stories and learn effective ways to build relationships, generate sales, and level up your business from awesome CEOs, entrepreneurs, and founders without listening to a long, long, long interview?
If so, you've come to the right place. Gresh values your time and is ready to share with you the valuable info you're in search of. This is the I AM CEO Podcast.
Gresham Harkless 00:56
Hello, hello, hello. This is Gresh from the I AM CEO Podcast and I have an awesome guest on the show today. I have Susan Levin. Susan, excited to have you on the show.
Susan Levin 01:04
It's so good to be here with you, Gresh. Thanks for inviting me.
Gresham Harkless 01:07
Yes, I'm super excited to have you on and talk about all the awesome things that you're doing.
And of course, before we do that, I want to read a little bit more about Susan so you can hear about some of those awesome things.
And Susan consults with organizations to recognize what's working and discover employee strengths and apply these competencies to tackle challenges, improve productivity, provide strategic planning, and enhance teamwork.
As a facilitator, coach, and mediator, organizational development specialist, she has designed and delivered a wide range of projects for thousands of employees in more than 40 countries.
She engages in dialogues to explore their unique needs and develop strategic solutions, and working in partnership with her clients, she's mindful that her work is culturally relevant and impactful.
Susan also teaches at Columbia University Negotiation and Conflict Resolution graduate program with a focus on neuroscience, conflict and change management.
And one of the things I was kind of preparing for this interview and read a little bit more about Susan, and she's doing some phenomenal things.
She said her passion is to unleash the authenticity of her clients. so that they can apply their brilliance and talents to achieve their goals.
She believes that when people use their strengths at work, they get results. And her vision is to create workplaces, co-create workplaces that support employees to be at their best while enjoying what they're doing.
She has numerous accolades. She's an ICF certified PCC coach, mediator certified by the Supreme Court.
She's worked for more than 25 years, thousands of employees in the US and 40 different countries.
And one of the things I absolutely love is one of her United Nations clients in Haiti said, you help people be authentically who they are.
Susan, you're doing phenomenal things. Are you ready to speak to the I AM CEO community?
Susan Levin 02:49
Absolutely. Thanks so much for that introduction.
[restrict paid=”true”]
Gresham Harkless 02:51
Absolutely. The easy part is reading. I'm sure there's a lot of work that you put in. So what I wanted to do to kind of kick us off is rewind the clock, hear a little bit more on how you got started, what I call your CEO story.
Susan Levin 03:01
Sure. So I had gone to graduate school for international affairs, and after I graduated, I got a job.
And while I was at this job, it was like an international telecommunications consulting firm, and I was an instructional designer there.
And I met people there who were doing freelance writing and instructional design and teaching.
And I thought, wow, freelance, what does that mean? And learned that you could be an independent entrepreneur and do this kind of work. And that really intrigued me.
So I turned 30 and I said, I'm going to give this a try. And so I didn't quit my day job until I was able to get a client that was also doing international conferences around telecommunications.
And that would be one piece of advice I would be sure to give your audience is sometimes you feel like, well, I'm going to go out on my own and be independent.
I'm going to hang my shingle up, but where is everybody? And so if you can, it's really best to keep that day job, maybe get one client.
And then as you scale up and you get more and more work, which is what happened to me, then I was able to leave the full-time job and gradually build my business.
Gresham Harkless 04:25
Yeah, that makes so much sense. I appreciate you so much in sharing that word of wisdom as well, too, because I think you hear all the accolades, things that you you've been able to do.
You think you snap your fingers and all the clients show up out of nowhere. But it is a process that it takes to ultimately kind of get there.
Susan Levin 04:40
Absolutely, absolutely. And I would say too, one story that's interesting is that when I started my business.
I was doing writing and editing and that sort of thing on international trade publications, nonprofits, travel writing even, which was a lot of fun to go out and then write about where I was going.
And then I'm an extrovert. And so it got a little bit isolating to be pretty much alone with me and my computer.
So I decided I wanted to pivot to do more group facilitation work. And one of my first assignments was to be part of a panel with a group of women NGO leaders, non-governmental organization leaders, from Eastern Europe.
And when it was my turn to get up and present to this group of, I think there were 60 or 70 people there, I couldn't remember anything I was supposed to say.
I was just so, that moment of suspended animation when, oh my gosh. So my colleague stepped up and filled in for me.
But fortunately, I didn't let that deter me. I got back on the horse. And since then, I have facilitated and presented to many, many, many groups all over the world.
Don't be dismayed on some of your first tries that maybe don't work so well.
Gresham Harkless 06:00
Yeah, I love that you shared that. It's so funny. I have this fail wall that I have actually in this room where I'm recording where I put all these quotes around failure and how failure is not the end unless you allow it to be.
So I love, that that happened in the sense that you not only didn't allow that to stop you.
But a lot of the work you're doing is probably helping people, understand like how powerful that could be when you are able to share your gifts.
And lean more into who you are, not kind of hit that roadblock and just kind of scurry away from it.
Susan Levin 06:29
That's right. Exactly. And, failure means you try. Failure means you're, you're innovative and if you can fail fast, that's a really good thing to do so that you can be adaptive and flexible and move forward.
Gresham Harkless 06:42
Yeah, absolutely. And so I wanted to drill down a little bit more and hear a little bit more on how you're working with and serving your clients.
Could you take us through a little bit more on what that looks like and how you're making the impact for the clients you work with?
Susan Levin 06:52
I think that, certainly in terms of being a certified coach and a certified mediator and a facilitator with lots of experience with different groups, I really help them unleash their future vision.
Where do they want to go? What kind of results do they want to get? And to do this in a co-creative way means that I don't come in as a consultant with all the answers by any means.
But I create the opportunity and the roadmap for my clients to be able to decide how they want to move forward.
And by asking a series of questions, whether I'm coaching individually or for a team, It really does bring up and draw the wisdom of my clients because it's there.
It just needs to be activated or recognized. And so I like to really work very collaboratively and in partnership with my clients.
So they also feel the satisfaction of having been able to move forward and become more productive, work better together as a team.
And then, of course, getting the important results that they're looking for and really speaking to the bottom line and improving the profitability of their organization.
Gresham Harkless 08:12
Yeah, absolutely. So do you feel like that's part of what I would like to call your secret sauce?
It could be for yourself, the business or a combination of both, but isn't that ability to be able to understand, all the aspects of like what's happening from a human standpoint within us to kind of meet people where they are.
So at the end of the day, they're able to use this tactically so that they can, at the end of the day, reach the goals that they want to reach.
Susan Levin 08:34
Absolutely. And I love that you recited the quote about that I help people be authentically who they are, which is really what I strive for.
Because I don't know that – I don't think we all start that way when we're in our places of work.
You don't be protective of ourselves and maybe not fully authentic. And it is so important to bring your full potential to the workplace.
That's where you feel most satisfied. That's where you can contribute the most. And so if I can create the space, and sometimes it does take psychological safety for people to feel like they can say what they need to say in order to move forward.
And so that is something that I really strive for. And I've been told that I do create those spaces. And so I'll keep doing it.
Gresham Harkless 09:28
Awesome, awesome, awesome. So I wanted to switch gears a little bit, and I wanted to ask you for what I call a CEO hack.
So this could be like an app, a book, or even a habit that you have. What's something you lean on that makes you more effective and efficient?
Susan Levin 09:39
Yes. So, in this day and age, we do virtual work, we do in-person, we do hybrid quite a bit.
And so what I like to do is I like to tap into some of the platforms that are out there. There's something called Miro, which is a really great tool to be able to have people co-create together and see what other people are writing.
There's another one called Mentimeter. And so I like to use those kind of electronic tools because they can also have an AI function that allows synthesizing and analyzing information in the moment.
Because if I'm gathering opinions from a large group, and I've actually used these tools with like a group of 200 people, it's amazing, they can all get on their phones, and they can put in their input.
And then in moments, we are getting an output about what this huge group of people thinks.
And it just really helps to make better decisions, because you've got the analysis and the data in the moment in the room.
And so sticky notes are great. Use them a lot too, those little Post-it notes. But these kind of tools are really fast, and efficient, and accurate.
Gresham Harkless 10:55
Perfect, perfect, perfect. So what would you consider to be a little bit more of what I like to call a CEO nugget?
So this could be a word of wisdom or piece of advice. I like to say it might be something you would tell your favorite client, or if you hopped into a time machine, you might tell your younger business self.
Susan Levin 11:10
I would say go for it, right? Well, there's the Nike phrase, just do it. Sometimes we hesitate, we have self-doubt, we're not quite sure.
I know that sometimes if you say, and I've coached people, who are applying for for positions, say.
And especially now, there's been a lot of layoffs of people, and it's been very difficult for a lot of my colleagues and my clients.
And so maybe applying for a job, well, I've got maybe 7 of the 10 requirements, so I'm not going to apply.
Same thing for trying to get funding for your business, or trying to reach out and get that new client.
And I would say, just try. Just go for it. I've been very lucky in my business that new opportunities will come up that are still tangentially related to my core business.
But all along, I'm like, well, I'm not quite sure how to do it. But you know what? I'm going to figure it out.
And so I do. And I go for it. And I do the research. And I do my homework. And I test it and it has generally worked. So I would really say, just do it. Just go for it.
Gresham Harkless 12:25
Absolutely. I love that. And so now I want to ask you my absolute favorite question, which is the definition, what it means to be a CEO.
And our goal is to have different quote unquote CEOs on the show. So Susan, what does being a CEO mean to you?
Susan Levin 12:37
Well, what it means to me is that I can be a master of my own destiny. And while I work a lot with other people, I have people that I contract to and that contract me.
I do get to be in the seat of my own power and make the decisions, choose the kind of work I want to do with the kind of people I want to work with.
And so I really, really appreciate that. It's been close to three decades now, so it's been a really, really long time.
And I just have so liked the fact that I can be the master of my own destiny. And I think the other thing that I appreciate, too, is sometimes in offices and workplaces.
There can be distractions of office politics and some gossiping that can go on. And so because I have my own business, I am not distracted by that.
And so I really do. appreciate that. And, even those people who work for other people, you can make it work for you, right?
So doing the very best you can, contributing the most you can, sharing your expertise, your experience, that will get recognized.
And so I think you can create your own enclave, even within a broader system.
Gresham Harkless 14:04
Yeah, that makes so much sense. And I think, as you said so well, having that mentality and that perspective ends up being such a huge thing.
So that you can make sure that you are creating and being the master of your own destiny and seeing what that looks like.
No matter if you're in a role or if you have your own position, you have 100,000 employees or you have one. It doesn't matter. You have that opportunity to do that.
And I think it becomes a really, really powerful place to be and almost a duty, for lack of a better term, when you're in that environment and have that opportunity.
Susan Levin 14:31
Absolutely. And the leaders that really show humility, that show care and concern for their employees, that have their back, all of that goes so far.
And people really appreciate it, especially when there's particularly tough times.
Gresham Harkless 14:46
Susan, truly appreciate you. And of course, I appreciate your time even more. So what I wanted to do now was pass you the mic, so to speak, just to see if there's anything additional that you can leave with our readers and listeners.
And of course, let us know how best to get a hold of you to find out about all the awesome things that you're working on.
Susan Levin 15:01
Yeah, please, if you're interested in my facilitation, coaching, mediation, leadership development, change management, neuroscience capabilities, I'd love to hear from you.
You can reach out to me at my website, which is S L-E-V-I-N, at, it's a long one, Dialogue for Solutions, So that's D-I-A-L-O-G-U-E-F-O-R-S-O-L-U-T-I-O-N-S.com.
And I know that there is the people in this audience bring lots of wisdom and skills and abilities.
And I want you to continue to be able to express those and utilize those, because then you are benefiting not only yourself, but those around you.
And so please do share the wealth of your knowledge and experience. So I do individual coaching, I do team coaching.
So that that would probably be a good route for for an individual to work with me.
Gresham Harkless 16:08
Yes, absolutely. And of course, to make that even easier, we'll have the links and information that shown us as well too.
So everybody can follow up with you email you do all those awesome things. And definitely we'll talk with you soon.
Susan Levin 16:18
Thank you so much for having me on your show.
Outro 16:20
Thank you for listening to the I AM CEO Podcast powered by CBNation and Blue16 Media. Tune in next time and visit us at iamceo.co. I AM CEO is not just a phrase, it's a community.
Be sure to follow us on social media and subscribe to our podcast on Apple Podcasts, Spotify, Google Podcasts, and everywhere you listen to podcasts. Subscribe and leave us a five-star rating. This has been the I AM CEO Podcast with Gresham Harkless Jr. Thank you for listening.
Susan Levin
00:00 - 00:23
I really help them unleash their future vision. You know, where do they want to go? What kind of results do they want to get? And to do this in a co-creative way means that I don't come in as a consultant with all the answers by any means, but I create the opportunity and the roadmap for my clients to be able to decide how they want to move forward.
Intro
00:25 - 00:52
Are you ready to hear business stories and learn effective ways to build relationships, generate sales, and level up your business from awesome CEOs, entrepreneurs, and founders without listening to a long, long, long interview? If so, you've come to the right place. Grush values your time and is ready to share with you the valuable info you're in search of. This is the I Am CEO Podcast.
Gresham Harkless
00:56 - 01:04
Hello, hello, hello, this is Gresh from the I Am CEO podcast and I have an awesome guest on the show today. I have Susan Levin. Susan, excited to have you on the show. It's
Susan Levin
01:04 - 01:07
so good to be here with you, Gresh. Thanks for inviting me.
Gresham Harkless
01:07 - 01:37
Yes, I'm super excited to have you on and talk about all the awesome things that you're doing. And of course, before we do that, I want to read a little bit more about Susan so you can hear about some of those awesome things. And Susan consults with organizations to recognize what's working and discover employee strengths and apply these competencies to tackle challenges, improve productivity, provide strategic planning, and enhance teamwork. As a facilitator, coach, and mediator, organizational development specialist, she has designed and delivered a wide range of projects for thousands of employees in more than 40 countries.
Gresham Harkless
01:37 - 02:12
She engages in dialogues to explore their unique needs and develop strategic solutions, and working in partnership with her clients, she's mindful that her work is culturally relevant and impactful. Susan also teaches at Columbia University Negotiation and Conflict Resolution graduate program with a focus on neuroscience, conflict and change management. And one of the things I was kind of preparing for this interview and read a little bit more about Susan, and she's doing some phenomenal things. She said her passion is to unleash the authenticity of her clients. so that they can apply their brilliance and talents to achieve their goals.
Gresham Harkless
02:12 - 02:48
She believes that when people use their strengths at work, they get results. And her vision is to create workplaces, co-create workplaces that support employees to be at their best while enjoying what they're doing. She has numerous accolades. She's an ICF certified PCC coach, mediator certified by the Supreme Court. She's worked for more than 25 years, thousands of employees in the US and 40 different countries. And one of the things I absolutely love is one of her United Nations clients in Haiti said, you help people be authentically who they are. Susan, you're doing phenomenal things. Are you ready to speak to the IAMCEO community?
Susan Levin
02:49 - 02:51
Absolutely. Thanks so much for that introduction.
Gresham Harkless
02:51 - 03:00
Absolutely. The easy part is reading. I'm sure there's a lot of work that you put in. So what I wanted to do to kind of kick us off is rewind the clock, hear a little bit more on how you got started, what I call your CEO story.
Susan Levin
03:01 - 03:57
Sure. So I had gone to graduate school for international affairs, and after I graduated, I got a job. And while I was at this job, it was like an international telecommunications consulting firm, and I was an instructional designer there. And I met people there who were doing freelance writing and instructional design and teaching. And I thought, wow, freelance, what does that mean? And learned that you could be an independent entrepreneur and do this kind of work. And that really intrigued me. So I turned 30 and I said, I'm going to give this a try. And so I didn't quit my day job until I was able to get a client that was also doing international conferences around telecommunications.
Susan Levin
03:57 - 04:25
And that would be one piece of advice I would be sure to give your audience is sometimes you feel like, well, I'm going to go out on my own and be independent. I'm going to hang my shingle up, but you know, where is everybody? And so if you can, it's really best to keep that day job, maybe get one client. And then as you scale up and you get more and more work, which is what happened to me, then I was able to leave the full-time job and gradually build my business.
Gresham Harkless
04:25 - 04:39
Yeah, that makes so much sense. I appreciate you so much in sharing that word of wisdom as well, too, because I think you hear all the accolades, things that you you've been able to do. You think you snap your fingers and all the clients show up out of nowhere. But it is a process that it takes to ultimately kind of get there.
Susan Levin
04:40 - 05:26
Absolutely, absolutely. And I would say too, one story that's interesting is that when I started my business, I was doing writing and editing and that sort of thing on international trade publications, nonprofits, travel writing even, which was a lot of fun to go out and then write about where I was going. And then I'm an extrovert. And so it got a little bit isolating to be pretty much alone with me and my computer. So I decided I wanted to pivot to do more group facilitation work. And one of my first assignments was to be part of a panel with a group of women NGO leaders, non-governmental organization leaders, from Eastern Europe.
Susan Levin
05:27 - 06:00
And when it was my turn to get up and present to this group of, I think there were 60 or 70 people there, I couldn't remember anything I was supposed to say. I was just so, you know, that moment of suspended animation when, oh my gosh. So my colleague stepped up and filled in for me. But fortunately, I didn't let that deter me. I got back on the horse. And since then, I have facilitated and presented to many, many, many groups all over the world. Don't be dismayed on some of your first tries that maybe don't work so well.
Gresham Harkless
06:00 - 06:28
Yeah, I love that you shared that. It's so funny. I have this fail wall that I have actually in this room where I'm recording where I put all these quotes around failure and how failure is not the end unless you allow it to be. So I love, you know, that that happened in the sense that you not only, you know, didn't allow that to stop you, but a lot of the work you're doing is probably helping people, you know, understand like how powerful that could be when you are able to share your gifts and lean more into who you are, not kind of, you know, hit that roadblock and just kind of scurry away from it.
Susan Levin
06:29 - 06:42
That's right. Exactly. And, you know, failure means you try. Failure means you're, you're innovative and, you know, if you can fail fast, That's a really good thing to do so that you can be adaptive and flexible and move forward.
Gresham Harkless
06:42 - 06:52
Yeah, absolutely. And so I wanted to drill down a little bit more and hear a little bit more on how you're working with and serving your clients. Could you take us through a little bit more on what that looks like and how you're making the impact for the clients you work with?
Susan Levin
06:52 - 07:38
I think that, you know, certainly in terms of being a certified coach and a certified mediator and a facilitator with lots of experience with different groups, I really help them unleash their future vision. You know, where do they want to go? What kind of results do they want to get? And to do this in a co-creative way means that I don't come in as a consultant with all the answers by any means, but I create the opportunity and the roadmap for my clients to be able to decide how they want to move forward. And by asking a series of questions, whether I'm coaching individually or for a team, It really does bring up and draw the wisdom of my clients because it's there.
Susan Levin
07:39 - 08:11
It just needs to be activated or recognized. And so I like to really work very collaboratively and in partnership with my clients. So they also feel the satisfaction of having been able to move forward and become more productive, work better together as a team. And then, of course, getting the important results that they're looking for and really speaking to the bottom line and improving the profitability of their organization.
Gresham Harkless
08:12 - 08:33
Yeah, absolutely. So do you feel like that's part of what I would like to call your secret sauce? It could be for yourself, the business or a combination of both, but isn't that ability to be able to understand, you know, all the aspects of like what's happening from a human standpoint within us to kind of meet people where they are. So at the end of the day, they're able to use this tactically so that they can, at the end of the day, reach the goals that they want to reach.
Susan Levin
08:34 - 09:15
Absolutely. And I love that you recited the quote about that I help people be authentically who they are, which is really what I strive for because I don't know that – I don't think we all start that way when we're in our places of work. You don't be protective of ourselves and maybe not fully authentic. And it is so important to bring your full potential to the workplace. That's where you feel most satisfied. That's where you can contribute the most. And so if I can create the space, and sometimes it does take psychological safety for people to feel like they can say what they need to say.
Susan Levin
09:15 - 09:27
in order to move forward. And so that is something that I really strive for. And I've been told that I do create those spaces. And so I'll keep doing it.
Gresham Harkless
09:28 - 09:39
Awesome, awesome, awesome. So I wanted to switch gears a little bit, and I wanted to ask you for what I call a CEO hack. So this could be like an app, a book, or even a habit that you have. What's something you lean on that makes you more effective and efficient?
Susan Levin
09:39 - 10:19
Yes. So, you know, in this day and age, we do virtual work, we do in-person, we do hybrid quite a bit. And so what I like to do is I like to tap into some of the platforms that are out there. There's something called Miro, which is a really great tool to be able to have people co-create together. and see what other people are writing. There's another one called Mentimeter. And so I like to use those kind of electronic tools because they can also have an AI function that allows synthesizing and analyzing information in the moment.
Susan Levin
10:20 - 10:55
Because if I'm gathering opinions from a large group, and I've actually used these tools with like a group of 200 people, It's amazing, they can all get on their phones, and they can put in their input. And then in moments, we are getting an output about what this huge group of people thinks. And it just really helps to make better decisions, because you've got the analysis and the data in the moment in the room. And so sticky notes are great. Use them a lot too, those little Post-it notes. But these kind of tools are really fast, and efficient, and accurate.
Gresham Harkless
10:55 - 11:08
Perfect, perfect, perfect. So what would you consider to be a little bit more of what I like to call a CEO nugget? So this could be a word of wisdom or piece of advice. I like to say it might be something you would tell your favorite client, or if you hopped into a time machine, you might tell your younger business self.
Susan Levin
11:10 - 11:16
I would say go for it, right? Well, there's the Nike phrase,
Gresham Harkless
11:16 - 11:16
just do it.
Susan Levin
11:17 - 11:53
You know, sometimes we hesitate, we have self-doubt, we're not quite sure. You know, I know that sometimes if you say, and I've coached people, you know, who are applying for for positions, say. And especially now, there's been a lot of layoffs of people, and it's been very difficult for a lot of my colleagues and my clients. And so maybe applying for a job, well, I've got maybe 7 of the 10 requirements, so I'm not going to apply. Same thing for trying to get funding for your business, or trying to reach out and get that new client.
Susan Levin
11:53 - 12:25
And I would say, just try. Just go for it. I've been very lucky in my business that new opportunities will come up that are still tangentially related to my core business. But all along, I'm like, well, I'm not quite sure how to do it. But you know what? I'm going to figure it out. And so I do. And I go for it. And I do the research. And I do my homework. And I test it and it has generally worked. So I would really say, just do it. Just go for it.
Gresham Harkless
12:25 - 12:36
Absolutely. I love that. And so now I want to ask you my absolute favorite question, which is the definition, what it means to be a CEO. And our goal is to have different quote unquote CEOs on the show. So Susan, what does being a CEO mean to you?
Susan Levin
12:37 - 13:18
Well, what it means to me is that I can be a master of my own destiny. And while I work a lot with other people, I have people that I contract to and that contract me, I do get to be in the seat of my own power and make the decisions, choose the kind of work I want to do with the kind of people I want to work with. And so I really, really appreciate that. It's been close to three decades now, so it's been a really, really long time. And I just have so liked the fact that I can be the master of my own destiny.
Susan Levin
13:18 - 14:03
And I think the other thing that I appreciate, too, is sometimes in offices and workplaces, there can be distractions of office politics and some gossiping that can go on. And so because I have my own business, I am not distracted by that. And so I really do. appreciate that. And, you know, even those people who work for other people, you know, you can make it work for you, right? So doing the very best you can, contributing the most you can, sharing your expertise, your experience, that will get recognized. And so I think you can create your own enclave, even within a broader system.
Gresham Harkless
14:04 - 14:31
Yeah, that makes so much sense. And I think, as you said so well, you know, having that mentality and that perspective ends up being such a huge thing so that you can make sure that you are creating and being the master of your own destiny and seeing what that looks like. No matter if you're in a role or if you have your own position, you have 100,000 employees or you have one. It doesn't matter. You have that opportunity to do that. And I think it becomes a really, really powerful place to be and almost a duty, for lack of a better term, when you're in that environment and have that opportunity.
Susan Levin
14:31 - 14:46
Absolutely. And the leaders that really show humility, that show care and concern for their employees, that have their back, all of that goes so far. And people really appreciate it, especially when there's particularly tough times.
Gresham Harkless
14:46 - 15:01
Susan, truly appreciate you. And of course, I appreciate your time even more. So what I wanted to do now was pass you the mic, so to speak, just to see if there's anything additional that you can leave with our readers and listeners. And of course, let us know how best to get ahold of you to find out about all the awesome things that you're working on.
Susan Levin
15:01 - 15:57
Yeah, please, if you're interested in my facilitation, coaching, mediation, leadership development, change management, neuroscience capabilities, I'd love to hear from you. You can reach out to me at my website, which is S11, L-E-V-I-N, at, it's a long one, Dialogue for Solutions, So that's D-I-A-L-O-G-U-E-F-O-R-S-O-L-U-T-I-O-N-S dot com. And I know that there is the people in this audience bring lots of wisdom and skills and abilities. And I want you to continue to be able to express those and utilize those, because then you are benefiting not only yourself, but those around you. And so please do share the wealth.
Susan Levin
15:58 - 16:08
of your knowledge and experience. So I do individual coaching, I do team coaching. So that that would probably be a good route for for an individual to work with me.
Gresham Harkless
16:08 - 16:18
Yes, absolutely. And of course, to make that even easier, we'll have the links and information that shown us as well too. So everybody can follow up with you email you do all those awesome things. And definitely we'll talk with you soon.
Susan Levin
16:18 - 16:20
Thank you so much for having me on your show.
Intro
16:20 - 16:56
Thank you for listening to the IMCEO podcast powered by CB Nation and Blue 16 Media. Tune in next time and visit us at imceo.co. IMCEO is not just a phrase, it's a community. Be sure to follow us on social media and subscribe to our podcast on Apple Podcasts, Spotify, Google Podcasts, and everywhere you listen to podcasts. Subscribe and leave us a five-star rating. This has been the I Am CEO podcast with Gresham Harkless Jr. Thank you for listening.
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