- CEO Story: After working for over 20 years as an HR for large companies, Rhian felt like she wanted to do something on her own and add value to a healthcare organization. Sold her house and used some of the proceeds to finally start her business. Started with contacts to close a contract in the healthcare industry.
- Business Service: Help clients find hard-to-fill positions, such as doctor, psychiatrist jobs, therapist, etc.
- Secret Sauce: (1) Being tenacious, following up, and being in contact to provide information. (2) Knowledge about the industry.
- CEO Hack: (1) Developing habits that create a level of discipline in the business and personal life. (2) A book; Zero Limits
- CEO Nugget: Be confident, confidence is everything
- CEO Defined: Being in control of your life and destiny. Seeing your business from all aspects and maintaining control.
Website: www.sharpmedicalrecruiting.com
LinkedIn: rhian-sharp-mba-mhr
Amazon: Maximum-Employee-Engagement-Healthcare-Companies
Episode Link: https://iamceo.co/2019/01/02/iam142-author-and-human-resource-ceo-helps-healthcare-companies-fill-hard-to-fill-positions/
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Transcription
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00:13 – Intro
Do you want to learn effective ways to build relationships, generate sales, and grow your business from successful entrepreneurs, startups, and CEOs without listening to a long, long, long interview? If so, you've come to the right place. Gresham Harkless values your time and is ready to share precisely the information you're searching for. This is the I AM CEO Podcast.
00:38 – Gresham Harkless
Hello, this is Gresh from the I AM CEO podcast. I have a very special guest on the show today. I have Rhiann Sharp of Sharp Medical Recruiting. Brianne, it's awesome to have you on the show.
00:48 – Rhian Sharp
Yes, I'm happy to be here. Thanks for inviting me, Gresham. This is great.
00:52 – Gresham Harkless
No problem. Happy to have you on. What I want to do is just read a little bit more about Rhian so you can hear and learn a little bit more about her and. Rhiann is the President and CEO of Sharp Medical Recruiting and HR Consulting. She started her company three years ago as a response to the ever-increasing demand for qualified direct and indirect care staff in all areas of healthcare.
Rhian has been in human resources for over 20 years and holds both an MBA and a Master's Certificate in Human Resource Management. She is the author of the new book Maximum Employee How Healthcare Companies Keep Their Best People. Rhian is originally from the Twin Island Republic of Trinidad and Tobago and is a mother of two amazing kids and is an avid runner, swimmer, and figure competitor. Brianne, are you ready to speak to the I AM CEO community?
[restrict paid=”true”]
01:38 – Rhian Sharp
I am. Gosh, that sounds like I'm overly ambitious.
01:41 – Gresham Harkless
When you read it that way, I know you're Superwoman. It sounds like so. Oh, gosh. What I wanted to do was just kick everything off to hear a little bit more about your CEO story and hear how you became Superwoman.
01:51 – Rhian Sharp
Yeah, so you're really correct. I was in HR for a really long time. 20 years. I worked with really large companies. McKesson was one of them. Throughout the entire process, I just felt like I wanted to do something on my own. You just have that. I think all entrepreneurs have that kind of nagging voice that stays with them. Regardless of what you do, you either can't. You're not satisfied with the job, or there's something missing.
For me, that something was, okay, what can I provide as an individual versus as an employee and make a good living out of it, and really add value to organizations, specifically healthcare, because that's where I cut my teeth if you will. From there, I just kept putting it off. Putting it off. Kept working my 9 to 5, 9 to 20, because most people work way more than 9 to 5 these days. Then just three years ago, I put on my cap. I'm gonna. I don't know if my parachute's gonna just go ahead and take a leap of faith.
I sold a house that I had. It was really just too big for me and my kids, and sold it, used some of the proceeds from that just as a cushion to start the business, and just started calling contacts that I knew and getting contracts and starting placements. Because in healthcare, as anybody familiar with healthcare, we always have this extreme shortage of staff, whether it's in the front office or back office, in terms of physicians or nurses. That's where I started to play first. That's really, in a nutshell, how I got started with the company.
03:25 – Gresham Harkless
Yeah, that makes perfect sense. It's great that you saw a problem, seems like, and then you decided to create a solution around that.
03:32 – Rhian Sharp
Yeah. I'm in one of those spaces that with all of the debate around healthcare reform or Obamacare or whatever somebody's calling it these days it's kind of scary because on the one side, I hear all of this distress around affordable healthcare, and then I see the extreme shortage, which is not getting any better, by the way, for whatever reason. I mean, we just never will have enough qualified healthcare providers unless something is done to really manage the cost, it's going to continue to inflate.
04:04 – Gresham Harkless
Yeah, that makes perfect sense. Now I wanted to drill down a little bit deeper and hear how you're helping to kind of support these clients. I know you touched on a little bit, but could you tell us a little bit more about what you do for your clients?
04:13 – Rhian Sharp
So, of course, one of the main things that my clients request would be to help them fill hard-to-fill positions. A lot of those positions are doctor jobs. So a lot of psychiatrist jobs, child and adolescent psychiatrist is the biggest shortage area in psychiatry at this point. It's kind of sad and scary, but, yeah, a lot of child and adolescent doctors are needed.
I do a lot of physical therapist placements, and home health placements, because, as you can imagine, as our baby boomers are getting older, they want to be in their homes, which has given Extreme rise to the need for home health services, which of course then gives rise to a need for home health providers. So that's the first leg of it is the placement.
The next service that we provide is training. So in terms of management and leadership training, we provide a lot of in-service for our clients. If they're struggling with employee relations issues, they have new managers who've come on to help them lead the organization. That person may have been a really good direct care person, a good direct care provider, but they may or may not be the best manager. So they need a little bit of coaching or training and we come in and provide in-house training and coaching for them as well.
05:24 – Gresham Harkless
Awesome. Rhian, and now I wanted to ask you for what I call your secret sauce. This could be what you feel kind of distinguishes you or sets you apart. So could you give us an example of a secret sauce for you and, or your organization?
05:35 – Rhian Sharp
Yeah. So I think that maybe I have two secret sauces.
05:39 – Gresham Harkless
Okay.
05:41 – Rhian Sharp
The recipe. So let me. The first ingredient is tenacity. I think that helps me a lot in terms of being a recruiter. I mean, especially working with hard-to-fill jobs. Most of the people who are, who I'm looking for are not looking for work and they're 30, 50, how many of our people call them day in, day out, asking them if they're ready to make a change to another employer? You can't accept no as the answer. No is the answer for right now. I think that what I've been able to do a lot is to just kind of make lots of copious notes and follow up and just really be tenacious around continuing to be in contact to provide information for them, whether it's changed in the industry or what have you. That's the first one.
The next ingredient would be just knowledge about the industry. If I have a coffee meeting with somebody, I always want to know what's happening specifically within the context of their business, whether there's an acquisition pending, whether there are layoffs pending. Getting that information really helps my next set of clients. It also helps me think through things with the person that I'm talking with.
It also helps candidates because then a candidate for XYZ facility, for example, may not be aware that the facility of their dreams, the hospital of their dreams, is getting ready to open up a new wing. But I may know that information. So just always being involved with a specific organization and just always following up with them and asking them detailed information about their line of business. The next is using social media to your advantage in terms of getting your brand out there, but not relying exclusively on social media.
By that I mean I think that a lot of us, have gotten used to social media doing the legwork for us, whether it's contacting people via kind of robot messaging. But in truth, in my line of business, specifically, healthcare as a whole is very hands-on and intimate. Picking up the phone and calling people is so much better than just relying on whether it's a constant contact Message or just LinkedIn or any of the social platforms. It's a good base, but it's not going to distinguish you from your competitors because everybody's kind of using a lot of social services at this point.
07:58 – Gresham Harkless
Yeah, that makes perfect sense. A lot of times, like you mentioned with social media especially is that a lot of times to break through the noise, you have to do something that's different because everybody's now shifting towards I'm going to do everything online. Sometimes when you're able to just go and do a phone call or whatever it is that's a little bit more tangible, it sets you apart, you and your organization apart.
08:17 – Rhian Sharp
Yes, definitely and you see it more and more in all aspects of life. I mean, if you can get somebody in a more organic setting that is real life, then you have a higher propensity to build a relationship and build a client, a good strong client versus just socializing via.
08:37 – Gresham Harkless
Social media makes perfect sense. Awesome. Now I wanted to switch gears a little bit and ask you for what I call a CEO hack. This might be an app, a book, or a habit that you have, but it's something that makes you more effective and efficient as a business owner.
08:51 – Rhian Sharp
Wow. So my hacks, I think first of all we talked about my working out and my running and those types of habits. I think creating habits is so important because discipline when you lead is important. If you can create a habit that allows for a greater level of discipline, then that in itself will allow you to be a better leader, a better CEO, and make more conscious and clear decisions. Leadership and being a CEO is not for everybody. Some people are happy being employees and they have a set schedule, they have a set group of things that they like to do.
However, if you want to lead you want to be a CEO and you want to stand out from the rest, you have to develop these habits. For me, running, lifting, and being physically active helps create a level of discipline that allows me to have that level of discipline in the business. I'll create a schedule of things that I need to do every day. I'll be sure that running and physical activity is part of that schedule.
When I get back, I'm able to really focus on whether it's calling a new client, whether it's signing a new contract, whether it's reaching out to some new psychiatrist, new nurse practitioners, or what have you. So, definitely developing the habit of running to allow for a greater level of discipline is important. There's one book that I'm reading now. It's called, oh, My Gosh, My Mind Went Blank. But it's about being sure that there are no limits.
I think A Zero Limits is the name of the book, and it talks a lot about just creating that energy around yourself to bring new things and an improved sense of being into your life. That also adds to this idea of discipline and allowing for creativity in your life. So, I don't know. I think that. That's a long way of answering your question.
10:57 – Gresham Harkless
That's a great way of answering the question because I think a lot of things that I try to do sometimes are I could say vibrate higher. One of the things I try to do is jog so that I can vibrate higher. But like you said, just so that you have that mentality that you. I guess they're talking about in the book, where you have no limits, where you can start to approach things in a different way because you are doing those practices which allow you to kind of think at a higher level and get your blood flow and everything.
11:21 – Rhian Sharp
Exactly, exactly. Negative energy is very easy to pull you under. It's so important to remember that you are in control of your life. That's one of the values and the beauties of being a CEO, being a leader, is you're able to really channel positive energy to allow for yourself to be in control of your life and your own space. So it's important to remember that that space between your head is critical to your overall development.
11:55 – Gresham Harkless
Makes perfect sense. Now I wanted to ask you for what I call a co-nugget, and this is a word of wisdom or piece of advice, or if you can hop into a time machine, what would you tell your younger business Self
12:06 – Rhian Sharp
Be confident. Confidence is everything. You're gonna make mistakes, everybody makes mistakes. But just the ability to say, you know what? I'm gonna learn from that mistake. I'm confident in the decisions that I've made, and the decisions that I've made, I've weighed them pretty carefully, but not to the extent where I want to, like, overanalyze my decisions too much, because time is a resource that you really don't get back.
Having the confidence to look at the decisions, and make the fails, and you'll pick yourself up and try plan B or plan C or plan D, but just have that level of confidence in yourself to do it. It's easy to say be confident, but it's super hard to actually be confident when you have all these people asking you, are you sure?
12:55 – Gresham Harkless
Are you kidding?
12:56 – Rhian Sharp
Are you crazy? You have so many naysayers. But again, it's about shutting out all of that negative energy. So really having that level of focus to say, you know what? I really am in touch with who I am, and I am really confident with what I'm doing, I'm probably going to make a bunch of mistakes and it's going to be really painful. But at the end of it, you'll be successful because you've tried again after failing, and you learn so much from failure.
Confidence is the biggest, most important thing. I met a client, a prospective client, this past Thursday, and he said to me, he's a super smart guy, but he just didn't feel as though he would ever be able to do his own business because he just felt like he didn't have that confidence. He just didn't feel confident enough to go out and ask for business and try to generate new contracts. So he's perfectly content working within an organization. So definitely the confidence piece.
13:52 – Gresham Harkless
Absolutely. Now I wanted to ask you my absolute favorite question. We touched on it a little bit, but it's the definition of what it means to be a CEO. So we're having different quote-unquote CEOs on the show. So I wanted to ask you, what does being a CEO mean to you?
14:04 – Rhian Sharp
Being in control of your own life, your own destiny, Being able to make a decision, to think through the decision and to execute it, to have variability in your life. So you're not focused on one functional area, whether it's human resources or finance. You're in multiple different areas of a business. So you get to see the business from all different functional areas. So that variety is definitely part of being a CEO.
Being able to fail and then pick yourself up and dust yourself off and start again. All of those things really define the idea of a CEO. I think that people look at it and think, oh, leaders. You just sit back in a golden chair in a golden office in a corner room with the sun beaming through your window. That's not necessarily the truth at all. God bless those CEOs who have that. But it's a lot of work, it's a lot of challenges, but it's a lot of wins too when you overcome the challenge.
15:07 – Gresham Harkless
I would definitely agree with that. Rhian, I truly appreciate you for taking some time out. What I wanted to do was pass you the mic, so to speak, just to see if there's anything additional you want to let our readers and our listeners know and then also how best they can get a hold of you.
15:19 – Rhian Sharp
Sure. Well, thank you, Marsham. This is really great. I enjoyed it. If anybody has questions, they're always welcome to email or call me. My name is not the easiest. It's rhian@sharpmedicalrecruiting.com that's all one word. Or you can call. My telephone number is 404-670-478. Call anytime. If you are interested in finding out about my book.
If you want to keep your employees and not go through the headache of constantly recruiting, my book again is Maximum Employee Engagement and How Healthcare Companies Keep Their Best People. It's for all. I've been in multiple functional areas. So if you are not in healthcare and you want some valuable advice, the book is good about providing steps around that as well. Don't be a stranger. I'm on LinkedIn so that's a good way to reach me also.
16:11 – Gresham Harkless
Awesome. Well, thank you Rhian and we'll make sure to have those links in the show notes just so that anybody can follow up. But I truly appreciate you for taking some time out and I hope you have a phenomenal rest of the day.
16:19 – Rhian Sharp
You too. Gracious. Thanks so much. Have a great rest of your day. Thank you.
16:23 – Outro
Thank you for listening to the I AM CEO Podcast powered by Blue 16 Media. Tune in next time and visit us at iamceo.co I AM CEO is not just a phrase, it's a community. Be sure to follow us on social media and subscribe to our podcast on iTunes Google Play and everywhere you listen to podcasts, SUBSCRIBE, and leave us a five-star rating grab CEO gear at www.ceogear.co. This has been the I AM CEO Podcast with Gresham Harkless. Thank you for listening.
00:13 - Intro
Do you want to learn effective ways to build relationships, generate sales, and grow your business from successful entrepreneurs, startups, and CEOs without listening to a long, long, long interview? If so, you've come to the right place. Gresham Harkless values your time and is ready to share with you precisely the information you're in search of. This is the I AM CEO Podcast.
00:38 - Gresham Harkless
Hello, this is Gresh from the I AM CEO podcast. I have a very special guest on the show today. I have Rhiann Sharp of Sharp Medical Recruiting. Brianne, it's awesome to have you on the show.
00:48 - Rhian Sharp
Yes, I'm happy to be here. Thanks for inviting me, Gresham. This is great.
00:52 - Gresham Harkless
No problem. Happy to have you on. What I want to do is just read a little bit more about Rhian so you can hear and learn a little bit more about her and. Rhiann is the President and CEO of Sharp Medical Recruiting and HR Consulting. She started her company three years ago as a response to the ever-increasing demand for qualified direct and indirect care staff in all areas of healthcare.
Rhian has been in human resources for over 20 years and holds both an MBA and a Master's Certificate in Human Resource Management. She is the author of the new book Maximum Employee How Healthcare Companies Keep Their Best People. Rhian is originally from the Twin Island Republic of Trinidad and Tobago and is a mother of two amazing kids and is an avid runner, swimmer, and figure competitor. Brianne, are you ready to speak to the I AM CEO community?
[restrict paid="true"]
01:38 - Rhian Sharp
I am. Gosh, that sounds like I'm overly ambitious.
01:41 - Gresham Harkless
When you read it that way, I know you're Superwoman. It sounds like so. Oh, gosh. What I wanted to do was just kick everything off to hear a little bit more about your CEO story and hear how you became Superwoman.
01:51 - Rhian Sharp
Yeah, so you're really correct. I was in HR for a really long time. 20 years. I worked with really large companies. McKesson was one of them. Throughout the entire process, I just felt like I wanted to do something on my own. You just have that. I think all entrepreneurs have that kind of nagging voice that stays with them. Regardless of what you do, you either can't. You're not satisfied with the job, or there's something missing.
For me, that something was, okay, what can I provide as an individual versus as an employee and make a good living out of it, and really add value to organizations, specifically healthcare, because that's where I cut my teeth if you will. From there, I just kept putting it off. Putting it off. Kept working my 9 to 5, 9 to 20, because most people work way more than 9 to 5 these days. Then just three years ago, I put on my cap. I'm gonna. I don't know if my parachute's gonna just go ahead and take a leap of faith.
I sold a house that I had. It was really just too big for me and my kids, and sold it, used some of the proceeds from that just as a cushion to start the business, and just started calling contacts that I knew and getting contracts and starting placements. Because in healthcare, as anybody familiar with healthcare, that we always have this extreme shortage of staff, whether it's in the front office or back office, in terms of physicians or nurses. That's where I started to play first. That's really, in a nutshell, how I got started with the company.
03:25 - Gresham Harkless
Yeah, that makes perfect sense. It's great that you saw a problem, seems like, and then you decided to create a solution around that.
03:32 - Rhian Sharp
Yeah. I'm in one of those spaces that with all of the debate around healthcare reform or Obamacare or whatever somebody's calling it these days it's kind of scary because on the one side, I hear all of this distress around affordable healthcare, and then I see the extreme shortage, which is not getting any better, by the way, for whatever reason. I mean, we just never will have enough qualified healthcare providers unless something is done to really manage the cost, it's going to continue to inflate.
04:04 - Gresham Harkless
Yeah, that makes perfect sense. Now I wanted to drill down a little bit deeper and hear how you're helping to kind of support these clients. I know you touched on a little bit, but could you tell us a little bit more about what you do for your clients?
04:13 - Rhian Sharp
So, of course, one of the main things that my clients request would be to help them fill hard-to-fill positions. A lot of those positions are doctor jobs. So a lot of psychiatrist jobs, child and adolescent psychiatrist is the biggest shortage area in psychiatry at this point. It's kind of sad and scary, but, yeah, a lot of child and adolescent doctors are needed.
I do a lot of physical therapist placements, and home health placements, because, as you can imagine, as our baby boomers are getting older, they want to be in their homes, which has given Extreme rise to the need for home health services, which of course then gives rise to a need for home health providers. So that's the first leg of it is the placement.
The next service that we provide is training. So in terms of management and leadership training, we provide a lot of in-service for our clients. If they're struggling with employee relations issues, they have new managers who've come on to help them lead the organization. That person may have been a really good direct care person, a good direct care provider, but they may or may not be the best manager. So they need a little bit of coaching or training and we come in and provide in-house training and coaching for them as well.
05:24 - Gresham Harkless
Awesome. Rhian, and now I wanted to ask you for what I call your secret sauce. This could be what you feel kind of distinguishes you or sets you apart. So could you give us an example of a secret sauce for you and, or your organization?
05:35 - Rhian Sharp
Yeah. So I think that maybe I have two secret sauces.
05:39 - Gresham Harkless
Okay.
05:41 - Rhian Sharp
The recipe. So let me. The first ingredient is tenacity. I think that helps me a lot in terms of being a recruiter. I mean, especially working with hard-to-fill jobs. Most of the people who are, who I'm looking for are not looking for work and they're 30, 50, how many of our people call them day in, day out, asking them if they're ready to make a change to another employer? You can't accept no as the answer. No is the answer for right now. I think that what I've been able to do a lot is to just kind of make lots of copious notes and follow up and just really be tenacious around continuing to be in contact to provide information for them, whether it's changed in the industry or what have you. That's the first one.
The next ingredient would be just knowledge about the industry. If I have a coffee meeting with somebody, I always want to know what's happening specifically within the context of their business, whether there's an acquisition pending, whether there are layoffs pending. Getting that information really helps my next set of clients. It also helps me think through things with the person that I'm talking with.
It also helps candidates because then a candidate for XYZ facility, for example, may not be aware that the facility of their dreams, the hospital of their dreams, is getting ready to open up a new wing. But I may know that information. So just always being involved with a specific organization and just always following up with them and asking them detailed information about their line of business. The next is using social media to your advantage in terms of getting your brand out there, but not relying exclusively on social media.
By that I mean I think that a lot of us, we've gotten used to social media doing the legwork for us, whether it's contacting people via kind of robo messaging. But in truth, in my line of business, specifically, healthcare as a whole is very hands on and intimate. Picking up the phone and calling people is so much better than just relying on whether it's a constant contact Message or just LinkedIn or any of the social platforms. It's a good base, but it's not going to distinguish you from your competitors because everybody's kind of using a lot of social services at this point.
07:58 - Gresham Harkless
Yeah, that makes perfect sense. A lot of times, like you mentioned with social media especially is that a lot of times to break through the noise, you have to do something that's different because everybody's now shifting towards I'm going to do everything online. Sometimes when you're able to just go and do a phone call or whatever it is that's a little bit more tangible, it sets you apart, you and your organization apart.
08:17 - Rhian Sharp
Yes, definitely and you see it more and more in all aspects of life. I mean, if you can get somebody in a more organic setting that is real life, then you have a higher propensity to build a relationship and build a client, a good strong client and versus just socializing via.
08:37 - Gresham Harkless
Social media makes perfect sense. Awesome. Now I wanted to switch gears a little bit and ask you for what I call a CEO hack. This might be an app, a book, or a habit that you have, but it's something that makes you more effective and efficient as a business owner.
08:51 - Rhian Sharp
Wow. So my hacks, I think first of all we talked about my working out and my running and those types of habits. I think creating habits is so important because discipline when you lead is important. If you can create a habit that allows for a greater level of discipline, then that in itself will allow you to be a better leader, a better CEO, and make more conscious and clear decisions. Leadership and being a CEO is not for everybody. Some people are happy being employees and they have a set schedule, they have a set group of things that they like to do.
However, if you want to lead you want to be a CEO and you want to stand out from the rest, you have to develop these habits. For me, running and lifting and being physically active helps create a level of discipline that allows me to have that level of discipline in the business. I'll create a schedule of things that I need to do every day. I'll be sure that running and physical activity is part of that schedule.
When I get back, I'm able to really focus on whether it's calling a new client, whether it's signing a new contract, whether it's reaching out to some new psychiatrist, new nurse practitioners, or what have you. So, definitely developing the habit of running to allow for a greater level of discipline is important. There's one book that I'm reading now. It's called, oh, My Gosh, My Mind Went Blank. But it's about being sure that there are no limits.
I think A Zero Limits is the name of the book, and it talks a lot about just creating that energy around yourself to bring new things and an improved sense of being into your life. That also adds to this idea of discipline and allowing for creativity in your life. So, I don't know. I think that. That's a long way of answering your question.
10:57 - Gresham Harkless
That's a great way of answering the question because I think a lot of things that I try to do sometimes are I could say vibrate higher. One of the things I do try to do is jog so that I can vibrate higher. But like you said, just so that you have that mentality that you. I guess they're talking about in the book, where you have no limits, where you can start to approach things in a different way because you are doing those practices which allow you to kind of think at a higher level and get your blood flow and everything.
11:21 - Rhian Sharp
Exactly, exactly. Negative energy is very easy to pull you under. It's so important to remember that you are in control of your life. That's one of the values and the beauties of being a CEO, being a leader, is you're able to really channel positive energy to allow for yourself to be in control of your life and your own space. So it's important to remember that that space between your head is critical to your overall development.
11:55 - Gresham Harkless
Makes perfect sense. Now I wanted to ask you for what I call a co-nugget, and this is a word of wisdom or piece of advice, or if you can hop into a time machine, what would you tell your younger business Self
12:06 - Rhian Sharp
Be confident. Confidence is everything. You're gonna make mistakes, everybody makes mistakes. But just the ability to say, you know what? I'm gonna learn from that mistake. I'm confident in the decisions that I've made, and the decisions that I've made, I've weighed them pretty carefully, but not to the extent where I want to, like, overanalyze my decisions too much, because time is a resource that you really don't get back.
Having the confidence to look at the decisions, make the fails, and you'll pick yourself up and try plan B or plan C or plan D, but just have that level of confidence in yourself to do it. It's easy to say be confident, but it's super hard to actually be confident when you have all these people asking you, are you sure?
12:55 - Gresham Harkless
Are you kidding?
12:56 - Rhian Sharp
Are you crazy? You have so many naysayers. But again, it's about shutting out all of that negative energy. So really having that level of focus to say, you know what? I really am in touch with who I am, and I am really confident with what I'm doing, I'm probably going to make a bunch of mistakes and it's going to be really painful. But at the end of it you'll be successful because you've tried again after failing, and you learn so much from failure.
Definitely confidence is like the biggest, most important thing. I met a client, a prospective client, this past Thursday, and he said to me, he's a super smart guy, but he just didn't feel as though he would ever be able to do his own business because he just felt like he didn't have that confidence. He just didn't feel confident enough to go out and ask for business and try to generate new contracts. So he's perfectly content working within an organization. So definitely the confidence piece.
13:52 - Gresham Harkless
Absolutely. Now I wanted to ask you my absolute favorite question. We touched on it a little bit, but it's the definition of what it means to be a CEO. So we're having different quote-unquote CEOs on the show. So I wanted to ask you, what does being a CEO mean to you?
14:04 - Rhian Sharp
Being in control of your own life, your own destiny, Being able to make a decision, to think through the decision and to execute it, to have variability in your life. So you're not focused on one functional area, whether it's human resources or finance. You're in multiple different areas of a business. So you get to see the business from all different functional areas. So that variety is definitely part of being a CEO.
Being able to fail and then pick yourself up and dust yourself off and start again. All of those things really define that idea of a CEO. I think that people look at it and think, oh, leaders. You just sit back in a golden chair in a golden office in a corner room with the sun beaming through your window. That's not necessarily the truth at all. God bless those CEOs who have that. But it's a lot of work, it's a lot of challenges, but it's a lot of wins too when you overcome the challenge.
15:07 - Gresham Harkless
I would definitely agree with that. Rhian, I truly appreciate you for taking some time out. What I wanted to do was pass you the mic, so to speak, just to see if there's anything additional you want to let our readers and our listeners know and then also how best they can get a hold of you.
15:19 - Rhian Sharp
Sure. Well, thank you, Marsham. This is really great. I enjoyed it. If anybody has questions, they're always welcome to email or call me. My name is not the easiest. It's rhian@sharpmedicalrecruiting.com that's all one word. Or you can call. My telephone number is 404-670-478. Call anytime. If you are interested in finding out about my book.
If you want to keep your employees and not go through the headache of constantly recruiting, my book again is Maximum Employee Engagement and How Healthcare Companies Keep Their Best People. It's for all. I've been in multiple functional areas. So if you are not in healthcare and you want some valuable advice, the book is good about providing steps around that as well. Don't be a stranger. I'm on LinkedIn so that's a good way to reach me also.
16:11 - Gresham Harkless
Awesome. Well, thank you Rhian and we'll make sure to have those links in the show notes just so that anybody can follow up. But I truly appreciate you for taking some time out and I hope you have a phenomenal rest of the day.
16:19 - Rhian Sharp
You too. Gracious. Thanks so much. Have a great rest of your day. Thank you.
16:23 - Outro
Thank you for listening to the I AM CEO Podcast powered by Blue 16 Media. Tune in next time and visit us at iamceo.co I AM CEO is not just a phrase, it's a community. Be sure to follow us on social media and subscribe to our podcast on iTunes Google Play and everywhere you listen to podcasts, SUBSCRIBE, and leave us a five-star rating grab CEO gear at www.ceogear.co. This has been the I AM CEO Podcast with Gresham Harkless. Thank you for listening.
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